ISO 9001 consultancy
ISO 9001 consultancy for quality management certification
We support your organisation through implementing a quality management system and preparing for the ISO 9001 certification audit, with a system that is proportionate and genuinely useful day to day.
- ISO 9001
- QMS · quality management
- Methodology based on Microsoft 365
How to achieve ISO 9001 certification
ISO 9001 asks organisations to work with defined processes, understand and meet customer requirements, and improve continuously based on data. Our role is to help you build that system in an orderly way and have it ready for the audit.
We work with our own methodology based on Microsoft 365, which lets us carry out much of the project online and keep the documentation organised in tools the company already knows.
Requirements
ISO 9001 certification requirements
Among the standard's requirements, these are the areas that usually need the most work during implementation:
- 01
Management commitment
Quality policy, strategic objectives and regular review of the system's results.
- 02
Document control
A system for managing documents and records: policy, procedures, instructions and external documentation.
- 03
Staff competence
Training and development of the people involved in the system.
- 04
Customer requirements
Identifying what customers need and ensuring it is met.
- 05
External providers
Monitoring and control of suppliers that affect quality.
- 06
Measurement and improvement
Process indicators, customer satisfaction, nonconforming output and audits.
Benefits of ISO 9001 certification
- Differentiation
- A competitive edge in existing or new markets, public tenders and bids.
- Credibility
- Greater confidence among customers and suppliers.
- Customer satisfaction
- Processes oriented towards meeting customer expectations.
- Evidence-based decisions
- Criteria and evidence to support decision-making.
- Efficiency
- Fewer errors and better cost control through continual improvement.
- Suited to SMEs
- A way to demonstrate the ability to meet customer and supplier needs.
Process
How we implement ISO 9001
Clear phases and concrete deliverables, from the initial diagnosis to the certification audit.
- 01
Initial diagnosis
We analyse how the organisation currently operates against the requirements of ISO 9001 and define the scope of the system.
Diagnosis report - 02
Planning
We agree priorities, responsibilities and a timeline based on the company's resources.
Project plan - 03
Documentation
We prepare the necessary QMS documentation, proportionate to the size and activity of the organisation.
System documentation - 04
Implementation and training
We put processes and records into practice and train the people involved.
System up and running - 05
Internal audit and review
We verify the system before certification and prepare the management review.
Internal audit report - 06
Certification audit
We support the organisation through the audit with the certification body of its choice.
Certification support
Frequently asked questions about ISO 9001 certification
Who issues the ISO 9001 certificate?
The certificate is issued by an independent certification body after auditing the system. We support the implementation and preparation, but we do not issue certificates.
How long does it take to achieve certification?
It depends on the size of the organisation, the scope and the starting point. After the initial diagnosis we propose a timeline tailored to each case.
Can ISO 9001 be integrated with other ISO standards?
Yes. ISO management system standards share a common structure, so elements such as policy, objectives, internal audits and management review can be managed in an integrated way.
What happens once we are certified?
The system needs to stay alive: periodic internal audits, management review and surveillance audits from the certification body throughout the certification cycle.
Let's talk about your ISO 9001 certification.
Tell us about your organisation's starting point and we will propose how to approach the project.