ISO 9001 internal audit
ISO 9001 internal audit of the quality management system
We carry out the ISO 9001 internal audit in line with your organisation's procedures, to verify that the system meets requirements and works effectively before the external audit.
- ISO 9001
- QMS · quality management
- In line with your procedures
What is an ISO 9001 internal audit
An internal audit is the tool an organisation uses to check, in a planned and systematic way, that the quality management system is aligned with the standard and with the system in place, and that it is effective. It can be carried out by competent internal staff or by an external auditor.
Objectives
What the audit verifies
Through the internal audit, our objectives are to:
Alignment with the standard
We verify that the QMS meets the requirements of ISO 9001 and of the system in place.
Implementation and effectiveness
We check that the system is applied correctly and delivers results for the organisation.
A planned audit
An ongoing, systematic, planned and scheduled audit.
Benefits of the ISO 9001 internal audit
- Detect and correct issues
- Adjust the quality system before the external audit identifies them.
- Better decisions
- Objective information to support management's decision-making.
- Continual improvement
- A real opportunity to move the system forward.
Process
How we carry out the audit
A structured process, adapted to the organisation's procedures and timetable.
- 01
Planning
We define scope, criteria, timetable and people to be interviewed.
- 02
Document review
We review the system's documentation and records.
- 03
Audit
Interviews, observation and review of evidence across processes.
- 04
Report
Conformities, nonconformities and opportunities for improvement.
- 05
Follow-up
Support to define and close corrective actions.
Frequently asked questions about the ISO 9001 internal audit
Is an internal audit mandatory under ISO 9001?
Yes. The standard requires the organisation to carry out internal audits at planned intervals to check that the system meets its requirements and is applied effectively.
How often does it need to be done?
The standard calls for a planned audit programme. In practice, most organisations audit at least once per annual cycle, ahead of the external audit.
Why use an external auditor?
The auditor must be competent and impartial with respect to the activity being audited. An external auditor brings independence and a fresh perspective, particularly in smaller organisations.
What happens if nonconformities are found?
They are recorded in the report and the organisation defines corrective actions. Closing them before the external audit helps ensure the system is in order.
Let's plan your ISO 9001 internal audit.
Tell us the scope of your system and when the external audit is planned, and we will propose how to organise it.